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At American Tote, we design bags that work as hard as they look good. Every backpack and tote blends modern style with everyday practicality — durable materials, smart details, and timeless design built for life on the move. From the office to the weekend, American Tote keeps you organized, confident, and effortlessly stylish wherever you go.
Frequently Asked Questions
How long will it take to receive my order?
Here are our estimated delivery times:
- Handling time: 2-3 business days
- Transit time: 8-12 business days
- Estimated delivery time: 10-15 business days
For more details, please refer to our Shipping Policy
Do you offer free shipping?
Yes, we offer free shipping on all orders worldwide. For more information, please check our Shipping Policy
Where is the American Tote located?
American Tote is a bag and backpack store brand. We proudly offer a curated selection of high-quality bag and backpack products, with shipping available worldwide.
What if I receive a defective product?
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Refund Policy
Can I cancel my order after it’s placed?
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.
What is your return policy?
We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.
When will I get my refund after returning a product?
Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.
Do you offer any warranties or guarantees on your products?
Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Refund Policy
How can I contact customer support?
You can reach our customer support team through the Contact Us page or by emailing us at info@americantote.com
How can I track my order?
You can track your order through the Track Order page on our website.